The DALES Service is delivered across Leeds, supporting adults aged 18+ who are deaf, hard of hearing or deafblind, and whose hearing loss causes difficulties for independent living.

DALES provides a range of support services including:

  • General information and advice
  • Initial and needs led assessments
  • Support planning and reviews
  • Access to relevant advocacy services
  • Information and Advice Drop-ins
  • Assistive technology/equipment assessments
  • Access to mental health and wellbeing support
  • Community development and outreach service
  • Support with the personalisation agenda
  • Support to access recreation and leisure facilities
  • Specialist social work service
  • Support to maintain independence

DALES also provides a specialist equipment service for deaf and hard of hearing children. The service focuses on providing specialist equipment in the home environment to support hearing loss.

We work in partnership with a range of providers, signposting people when required.

Latest News

Help us to decide a new name for our service

You may have heard that BID Services will soon be delivering a new contract for Leeds City Council. This new service will start on 1st April 2017. We want to give the service a new NAME.

From 28th February, the Equipment Drop in Service at SHINE will be closed.

From 28th February 2017, the Equipment Drop in Service at SHINE will be closed. However, this service will run every Tuesday and Thursday, from 10am – 12:30pm and 1:30pm – 4pm at FairFax House.

Equipment Drop in at SHINE will be closed on 26th January (morning only)

Our Equipment Drop in service at SHINE will be closed on 26th January for the morning but will be open in the afternoon from 1:30pm.